Module 9: Review quiz


Review what you’ve learnt by completing this review quiz. Answers are included overleaf.                                                                              

1.     What is online therapy?

a.     Videoconferencing.

b.     Telephone calls.

c.      Any combination of media that includes engagement with the client that isn’t in-person.


2.     Which is essential for online therapy?

a.     Videoconferencing and email.

b.     Internet connection and secure data storage.

c.      An iPad.


3.     Why might a client find a tablet useful for online therapy?

a.     The internet connection is better than a laptop.

b.     It’s portable so you can explore the environment and follow the client in context.

c.      You can only videoconference on a tablet, not a laptop or desktop computer.


4.     Who is the key worker?

a.     The therapist.

b.     The client.

c.      Whomever the team decides is best fitted to the job.


5.     Why is coaching important?

a.     It’s good practice, and works well with school-aged children.

b.     Because the rest of the team can build skills, and therapy can continue in context while the therapist isn’t present.

c.      It’s not.


6.     Who defines what is and isn’t culturally safe?

a.     The person receiving support.

b.     The therapist.

c.      The employer.


 7.     Where is a clinician required to store clinical data if they provide supports for an NDIS participant?

a.     In a mutually accessible location like Dropbox.

b.     In an encrypted form stored in Australia.

c.      In an encrypted form stored in Asia or Europe.



1. c. It’s not essential to use either videoconferencing or telephone to provide an online therapy service. It depends on

what the client needs.

2. b. You need to be able to link with your client synchronously, asynchronously, or in a hybrid method, in order to support them.

It’s important for reasons of privacy and confidentiality that all data is stored securely.

3. b. Being able to follow an active client can help you to focus on goals in context, rather than being limited to a single location

through using a desktop setup all the time.

4. c. The team decides together who the key worker will be. It will be someone who can support the client locally, and take charge

of practicing strategies or guiding intervention in the absence of the therapist.

5. b. Coaching builds skills in the people around the client so that they can become more independent. It also allows a wider range

of therapies and interventions to be delivered through online support.

6. a. The person receiving support decides if they are receiving culturally safe supports or not. They determine whether or not their

cultural needs have been taken into account in an adequate and appropriate manner.

7. b. Data from NDIS consultations needs to be stored securely onshore in Australia according to privacy requirements.